Signal Dynamic for alarm receiving centres
An alarm receiving centre connects to the Signal Dynamic network once. From then on it can receive signals from every Supervisor its installers fit, in the alarm management system it already runs, and offer the service to installers as part of its own.
From the protected premises to your operators
Connecting to the network
The Signal Dynamic network is private. An alarm receiving centre joins it over an IPSec tunnel across the internet, which suits a smaller centre, or over dedicated private fibre, which suits a larger one.
A centre that receives dual-path signalling maintains two separate connections to the network, so that the loss of one does not interrupt delivery.
- IPSecAn encrypted tunnel over the internet
- Private fibreDedicated MPLS connectivity
- For dual-path signallingTwo separate connections
- DatacentresLondon and Manchester
The gateway inside your centre
Signals are delivered by the Signal Dynamic gateway, a small application that runs within the alarm receiving centre and passes signals between the network and the alarm management system. It is supplied as a virtual machine image for the centre's own virtualisation platform, and is managed remotely by our network operations team.
A centre receiving dual-path signalling runs two gateways.
- Supplied asA virtual machine image
- PlatformsVMware, Microsoft Hyper-V and Xen
- Managed bySignal Dynamic, remotely
- For dual-path signallingTwo gateways
Working with your alarm management system
| Question | Answer |
|---|---|
| Which alarm management systems are supported? | The leading systems, including Sentinel and Gemini, using standard line drivers |
| How are events delivered? | SIA DC-09 over IP |
| Which panel formats are carried? | Fast Format, Contact ID and SIA, as taken from the panel by the Supervisor |
| Which applications? | Intruder and fire |
| Where is the service available? | England, Wales, Scotland and Northern Ireland |
Offering it to your installers
Signal Dynamic is supplied to installers only by accredited partner alarm receiving centres, usually bundled with the centre's monitoring service. Your installers fit and commission the Supervisor and have direct access to our technical support, so the centre is not left answering questions about hardware.
The portal in which a centre and its installers see the state of every path can carry the centre's own name and branding.
- Supplied to installers byPartner alarm receiving centres only
- Installer supportDirect from Signal Dynamic
- PortalUnder your own brand
- Path faultsReported to the centre and the installer
Becoming a partner
Technical onboarding
We agree how your centre will connect, by IPSec or private fibre, and install the gateways in your environment.
Testing
Signals are proven end to end, from a Supervisor through to your alarm management system, on each connection.
In service
Your installers begin fitting Supervisors, and each new site appears in your system and in the portal.
Talk to us about your centre
Tell us which alarm management system you run and how many sites you monitor. We will explain what connecting to Signal Dynamic would involve.
Work with us →